Pennsylvania Department of Aging Health Insurance Counseling and Assistance Program. Trained volunteer counselors provide free one-on-one or telephone assistance in understanding Medicare and Medicaid eligibility and benefits; comparison and selection of Medicare Supplemental Insurance Plans, Medicare Managed Care Programs, long-term care insurance plans, and other health insurance and public benefit programs. Claims filing and other related paperwork assistance, advocacy, and referral to other appropriate federal and state agencies, are also available. This information to available to persons over 60, their families or their caregivers. CaregiverPA Resources - APPRISE