Busy hour traffic requirement for network planning. The Busy Hour is the peak 60-minute period during a business day when the largest volume of traffic is handled by a network
An uninterrupted 60-minute period during which the average volume of telecommunications traffic is at its maximum.
A telephone traffic engineering term, referring to the hour of time in which a trunk group carries the most traffic during the day. The average busy hour reflects the average over a period of days, such as two weeks. Busy Hour has little use for incoming call centres, which require more specific resource calculation methodologies.
The one-hour period in a 24-hour day when the communication traffic is the heaviest.
Busy hour: In a communications system, the sliding 60-minute period during which occurs the maximum total traffic load in a given 24-hour period.