If an email address has been supplied for a Listing, a contact button will appear with that Listing in the search results which leads to a contact form. The viewer can then type in their details together with a brief message which will be sent to the email address which has been provided already. This method of contact ensures that the email address does not become public knowledge thus helping to curtail the amount of junk email received by that user. Each message sent is counted and included in the Traffic Report.
The contact form in Time Matters is the more than just an address book. It is the core of a robust relationship management system, which from a single contact form, lets you review all interactions with a particular individual or company, whether they be email, calls, notes to file, documents, research, outlines etc.