Technical assistance provided over the telephone or, in certain instance, on site to an Interconnect or End User. There may or may not be a service charge if and when this service is provided. GO TO TOP OF PAGE
"If it's broke, call the experts!" There's nothing our technical support people can't do. Our professional staff is trained to help you keep your equipment up and running strong. No CE store or other retailer can offer this benefit - plus, it's absolutely FREE for Skyvision customers! This team proves time and again that we have the knowledge to troubleshoot the problem and then walk anyone - amateur or hobbyst - through the most complicated procedures. Call us at: (218) 739-5232. You get a special toll-free technical support number when you order! Monday - Friday 8am - 6pm Central Time. Saturdays 9am - 5pm Central Time.
Technical assistance from a hardware manufacturer, software publisher, internal helpdesk educational institution or third-party support company. The most important thing to understand about getting help from technical support is the amount of detail you need to supply them. It will significantly help when getting technical support if you are sitting in front of your computer with the application running and on the screen if at all possible. If you receive an error message, either write down exactly what it says or hit "print screen" from your keyboard and paste the image into a Word document.
Any of various services provided to computer users, from installing a computer to helping produce “courseware.
At most technology companies, this is a group of people who may or may not respond to you at all, may or may not know what they are talking about, may or may not give you the impression that they care about the problem you are having, and may or many not speak English well enough to be understandable, especially over a mobile phone connection. At Chapura, Technical Support is known as Actually Technical Support, because Chapura Technical Support representatives actually help our customers. Chapura Actually Technical Support is free, friendly, responsive and knowledgeable. And English is our first language. With a southern accent to boot! To see what customers are saying about Chapura Actually Technical Support, click here.
Support given by the hardware manufacturer or software developer. It is usually given by telephone or e-mail and includes help in installing and using the products.
Services that handle a company's internal queries and operational problems about IT related issues. This service might include hardware and software support, logging of problems, dispatch of service technicians or parts and training coordination
Support that is given to the computer hardware or software user from the manufacturer of the equipment or developer of the software. This includes help in installing and using the products.
The department at PTC that handles addressing and solving customers' technical questions and issues with PTC software. Technical Support is available exclusively for active PTC Support customers. Technical Support can be reached via phone, email, or through the PTC web site at www.ptc.com.
A service providing help and explanations in the use of the technology. See also Logistics Support. [D03335] RMW
The provision of expert guidance, diagnosis, and advice regarding computer hardware and software problems.
Definition: Assistance of a technical nature offered to customers.
"If it's broke, call the experts!" There's nothing our technical support people can't do. Our professional staff is trained to help you keep your equipment up and running strong, plus you receive 30 days of FREE technical support when you purchase from Skyvision! This team proves time and again that we have the knowledge to troubleshoot the problem and then walk anyone - amateur or hobbyst - through the most complicated procedures. Call us at: (218) 739-5232. You get a special toll-free technical support number when you order! Monday - Friday 8am - 6pm Central Time. Saturdays 9am - 5pm Central Time.
You never know when you might have a question. 24/7 Tech Support is a must. All of the hosting plans on our site have 24/7 support.
Complimentary and fee-based support provided by Macromedia to assist end users with technical issues and questions. Complimentary Getting Started support is available to all registered users of full product versions. Tool products offer two incidents of support to be used within 90 days of the first technical support contact. Server products offer installation support by e-mail. Find out more about Getting Started support options by clicking your product in the Browse Product Support menu on the Macromedia Support & Training page. Trial version users can get support in the Macromedia Online Forums. Review the Trial Download Information page for related customer service information. Fee-based Bronze, Silver, and Gold Support Programs are also available through the Macromedia Volume License Program (MVLP).
This may be offered in a number of different ways and it is important to ‘read the fine-print'. Usually support is offered in one or more of the following ways: § Questions answered by e-mail§ A ‘Frequently Asked Questions' page on the company's web site§ Telephone support, limited and unlimited§ Phone support via a toll free telephone number§ PC to PC assistance; this is where a support person will connect directly onto your computer, over the internet, and sort out your problem for you on your own computer. Any one of these techniques can offer great support if used well. A company offering more than one option may be a better way to go, depending on your comfort level with the software. Of course we all love to be able to talk with a ‘real person' when we need help and we need to talk with someone ‘now'! Immediate, reliable and considerate phone support is considered a luxury, so if you can find it, grab it and hold on with both hands! Ask for references if you have any doubts about the reality of the technical support offered. A reputable company will have no problem providing these.
Technical Support is a subsection of Customer Support at Jagex which can provide assistance with problems related to the computer or software you are trying to play RuneScape on. See here if you believe you are experiencing a technical problem. See also Customer Support, Jagex.
The assistance provided by someone knowledgeable about installing and maintaining hardware or software products. Close
assistance provided by the manufacturer of both hardware and software. It is also a service provided by ISPs, online service providers, and Web hosting companies. Technical support may be offered by telephone, via an online chat program, by email, or by snail mail. Support personnel answer questions of all varieties such as, “How do I set up this equipment?†to “Where is the on switch for my new computer?†The popularity and success of many companies offering computer-related products and services is often directly related to the quality of technical support they offer.
A service used by ICT companies used to help solve problems with technical equipment, usually computer hardware and software.
Technical support (also tech support) is a range of services providing assistance with computer hardware, software, or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services.
