Definitions for "Uptime Guarantee"
Refers to the amount of time within a specific period that a hosting provider's system is active or available for servicing site visitors. All hosts must have some downtime for routine maintenance or unexpected outages. The most reliable hosts will guarantee 99.9% uptime. Practically speaking anything less than that means a host is not competent or has insufficient reources. What does Uptime Guarantee really mean? 99.5% uptime guarantee = 216 minutes of downtime in a month 99.8% uptime guarantee = 86.4 minutes of downtime 99.9% uptime guarantee = 43.2 minutes of downtime 99.99% uptime guarantee = 4.32 minutes of downtime 99.999% uptime guarantee = 0.432 minutes (26 seconds).
Web hosts will often have an uptime guarantee that means that your site will be up and functioning 99.5% of the time. This means that there is a 0.5% allowable downtime. This converts to 7.2 minutes per day, or 3.6 hours per month.
Our guarantee to you is that our network will be up and functioning 99.9% of the time per month. If your web site is not available for more than 99.9% of the time within a month, we will issue a percentage credit to the following month's service. See our Policies for more information.