A scorecard is an evaluation device, usually in the form of a questionnaire, that specifies the criteria customers will use to rate your business's performance in satisfying their requirements.

a dashboard providing a broad administrative view of an agency's performance

an application or custom user interface that helps you manage your organization's performance by understanding, optimizing, and aligning organizational units, business processes, and individuals

A group of performance indicators that reflect the operations of the centre.

An application or custom user interface that helps manage an organization's performance by optimizing and aligning organizational units, business processes and individuals. It should also provide internal and industry benchmarks, as well as goals and targets that help individuals understand their contributions to the organization. The use of scorecards spans the operational, tactical and strategic aspects of the business and its decisions. Often, methodologies derived from internal best practices or an external industry methodology is used for scorecarding. (For example, the term "Balanced Scorecard" is a specific reference to the Kaplan & Norton methodology.)