a detailed examination, usually involving a site visit plus interviews and file searches, with all involved licensees, district and/or regional offices of government agencies, the complainant and others.

a process comprised of activities specified hereunder as procedures designed to gather information in order to help determine whether wrongful acts occurred and if so, the individual or other entity responsible

The gathering and assessment of objective information to determine if a child has been or is at risk of being maltreated. Generally includes face-to-face contact with the victim and results in a disposition as to whether or not the alleged report is substantiated.

gathering evidence for a hearing by reading over police reports and victim and community impact statements and interviewing the respondent/defendant and witnesses

The process a credit reporting agency undertakes in order to verify credit report information disputed by a consumer. For more information see the Credit Center section.

The process a credit reporting agency undertakes in order to verify credit report information disputed by a consumer. For more information, see correcting inaccuracies on your credit report.

Investigation refers to the process a CRA goes through to verify credit report information you dispute. The CRA contacts the credit grantor who supplied the information and asks them to review the information and report back.

The process a consumer credit reporting agency goes through in order to verify credit report information disputed by a consumer. The credit grantor who supplied the information is contacted and asked to review the information and report back; they will tell the credit reporting agency that the information is accurate as it appears, or they will give us corrected information to update the report.