The provision of telecommunications to customers by a common carrier, administration, or private operating agency, using voice, data, and/or video technologies.

Any billable entity that the company offers to a customer. Back

The pipe that carries gas from the main to the customer's meter.

The point of connection between the electrical utility and the customer's electrical system.

Connection from the mains to the customer’s meter. The pipe which runs between the main and end consumer’s gas measurement system, or the point of custody transfer of the gas, if no GMS exists. Owned by the distributor. Note: A service should ideally be laid at right angles to the road.

Result generated by activities at the interface between the supplier and the customer, and by internal activities with the supplier to meet the customer's requirements.