Total Quality Managment
Total Quality Management. A comprehensive collection of commitments focused on the needs and desires of Customers. A&E's TQM commitments include: 1. Commitment to Customer requirements; 2. Commitment to Continuous Process Improvement; 3. Commitment to Total Employee Involvement; and, 4. Commitment to Measurement and Feedback. The inputs to the TQM Process include: Training; TQM Culture & Language; Quality Infrastructure; TQM Analytical Tools; Recognition & Rewards; and, Partnerships with both Customers & Vendors.
TOTAL QUALITY MANAGEMENT. is a structured system for satisfying internal and external customers and suppliers by integrating the business environment, continuous improvement, and breakthroughs with development, improvement, and maintenance cycles while changing organizational culture.
Total Quality Management. 1. A management approach that involves an ongoing commitment to improving product quality, starting with product design and continuing through production; 2. A philosophy of management that is driven by customer needs and expectations.
Total Quality Management Continual incremental improvement in quality: Customer Satisfaction. (Contrast with Re-engineering)
total quality management TQM Te whakahaere i te kounga katoa.
total quality management. An integrated and comprehensive system of planning and controlling all business functions so that products or services are produced which meet or exceed customer expectations. TQM is a philosophy of business behaviour, embracing principles such as employee involvement, continuous improvement at all levels and customer focus, as well as being a collection of related techniques aimed at improving quality. In addition to the features included in TQC, TQM additionally includes JIT, heijunka, and jidoka.
Total Quality Management A management system based on continuous monitoring and steady improvement of product, process and service with the involvement of the entire workforce.
Total Quality Management. A movement, an industrial discipline, and a set of techniques for improving the quality of processes. TQM emphasizes constant measures and statistical techniques to help improve and then maintain the output quality of processes. Often associated with Edwards Deming.
Total Quality Management. A management technique to improve the quality of goods and services, reduce operating costs and increase customer satisfaction.
Total Quality Management is the continuous or incremental improvement of existing business processes over time. This entails moderate risks as compared to BPR, which is typically high risk.
Total Quality Management. A way of managing a business to ensure complete customer satisfaction at every stage, internally and externally.
Total Quality Management. a philosophy that states that uniform commitment to quality in all areas of the organization promotes a culture that meets consumers' perceptions of quality.
Total Quality Management. A management approach in which managers constantly communicate with organizational stakeholders to emphasize the importance of continuous quality improvement.
Total Quality Management: A management approach of an organization centered on quality.
total quality management. a strategic, integrated management systems for customer satisfaction that guides all employees in every aspect of their work.
Total quality management. A management system for improving performance throughout the firm by maximizing customer satisfaction and making continuous improvements based on extensive employee involvement. [13
see TOTAL QUALITY MANAGEMENT.
Total Quality Management. An organizational management approach noted for making all individuals responsible for improving the quality of goods and services supplied. Activities in TQM include a rigorous program of on-going internal organizational analysis, benchmarking against competitors, explicit change control and meaningful progress measurement in all areas. TQM techniques are called out in the QML program.
Total Quality Marketing USMEF basic strategic approach to assure that decisions about marketing strategy are market-driven, fact-based, analytical and evaluative. According to the TQM model, every market can be broken down into four primary sectors: trade, including processing; hotel, restaurant and institutional (HRI); retail; and consumer. The strategic approach to each of these sectors can further be broken into information gathering, market entry, market expansion and maintenance.
Total Quality Management/Control. A management approach advocating the involvement of all employees in the continuous improvement process, not just quality control specialists. The aim being to build into a company's processes the confidence and reliability required by the customer.
Total Quality Management where the workforce are given responsibility for ensuring quality by using their skills and ideas to continually improve quality
Total Quality Management. usually involves the introduction of continuous monitoring. It refers to initiatives designed to improve the quality of products and services to meet customer's requirements.
Total Quality Management. This is a general process framework that grew out of the work of Deming in Japan after WWII. The framework is focused on specifying the processes necessary to ensure incremental process improvement. Unlike most process frameworks, this one also provides a large number of intellectual tools to be used during process improvement and it also defines some processes in considerable detail.
A systematic approach to inject quality thinking throughout an organisation. While the ultimate focus is on quality of products and services, the essential ingredients are conformance to a set of standards, such as those embodied in ISO9000 and ISO9001.
Total Quality Management. Meeting or exceeding customer expectations, not simply providing more or the best of everything; includes three components: input, process, and output.
Total Quality Management. Successful programs have had certain common characteristics, focusing on five essential elements: customer focus, total involvement, measurement, systematic support, and continuous improvement.
Total Quality Management. A more frequently used term for TQC.
Total Quality Management. Also called continuous quality improvement (CQI) and uses the concepts originally developed by W. Edward Deming to study systems and processes to identify and improve sources of error, waste or redundancy. Uses input and feedback from staff and patients to understand and improve processes in health care.
Total quality management. A term initially coined by the Naval Air Systems Command to describe its Japanese style management approach to quality improvement. Since then, TQM has taken on many meanings. Simply put, it is a management approach to long-term success through customer satisfaction. TQM is based on the participation of all members of an organization in improving processes, products, services and the culture in which they work. The methods for implementing this approach are found in the teachings of such quality leaders as Philip B. Crosby, W. Edwards Deming, Armand V. Feigenbaum, Kaoru Ishikawa and Joseph M. Juran.
Total Quality Management. A new term for improving qualityat all levels to provide increasing patient (customer) satisfaction andgroup-practice efficiency. Covers all aspects of management and clinicalcare.
Total quality management. Management system that gets all of the employees involved with QA, with the goal of producing Zero defect products.
total quality management. A product-quality program in which the objective is complete elimination of product defects.
total quality management. assuring that everyone in the organisation is responsible for quality
A multifaceted, company-wide approach to improving all aspects of quality and customer satisfaction including fast response and service, as well as product quality. TQM begins with top management and diffuses responsibility to all employees and managers who can have an impact on quality and customer satisfaction.
Total Quality Management. A collection of methods and practices an organization uses in an attempt to achieve total quality. Often used loosely as a general statement of purpose, tqm does not represent a specific method or set of methods, nor does it appear to represent a theory for transformation of organizations.
Total Quality Management. A methodology for continuous monitoring and incremental improvement of a supply-line process by identifying causes of variation and reducing them. Originated by Shewhart and Deming in the 1950's, and widely applied in government and industry, where it was sometimes called Total Quality Leadership (TQL).
Total Quality Management. An approach to quality assurance that emphasizes a thorough understanding by all members of a production unit of the needs and desires of the ultimate service recipients, a viewpoint of wishing to provide service to internal, intermediate service recipients in the chain of service, and a knowledge of how to use specific data-related techniques to assess and improve the quality of their own and the teamâ€™s outputs.
Total Quality Management. Total Quality Management means that quality control does not only take place at the end of the production chain; every step is checked, from delivery of the raw materials to the end product. Total Quality Management is a process-oriented system. In TQM, quality is assessed according to the customerâ€(tm)s measurable requirements, so that any deviations can be eliminated by optimizing the process.
Total Quality Management is the management strategy to systematically reduce errors and increase awareness of quality in all organizational processes. E-Business automation and design supports this initiative. VAN Value Added Network. An application services provider, working between trading partners connectin data and business processes. Support (enterprise application) integration services and add supply chain data visibility. See also the page on Value Nets
Total Quality Management. Total Quality Management (TQM) is an enhancement to the traditional way of doing business. It is a proven technique to guarantee survival in world-class competition. Only by changing the actions of management will the culture and actions of an entire organization be transformed. TQM is for the most part common sense. Analyzing the three words, we have TOTAL - Made up of the whole. QUALITY - Degree of excellence a product or service provides. MANAGEMENT - Act, art, or manner of handling, controlling, directing, etc. Therefore, TQM is the art of managing the whole to achieve excellence. TQM is defined as both a philosophy and a set of guiding principles that represent the foundation of a continuously improving organization. It is the application of quantitative methods and human resources to improve all the processes within an organization and exceed customer needs now and in the future. TQM integrates fundamental management techniques, existing improvement efforts, and technical tools under a disciplined approach.
Total Quality Management. TQM is both a philosophy and a set of guiding principles that represent the foundation of a continuously improving organisation. TQM is a strategic, integrated management system for achieving customer satisfaction. It involves all managers and employees and uses quantitative methods to improve continuously an organisation's processes. At the foundation of TQM are three principles: Focus on achieving customer satisfactions; seek continuous improvements; and fully involve the entire workforce. Achieving these principle requires the establishment of a cultural shift within an organisation aimed at making the new culture more participative.
Total quality management. A short label for the list of prerequisites for achieving world-class quality. Use began in the last half of the twentieth century. Although there is no agreement on what were the essential elements of TQM, many use the criteria of the Malcolm Baldrige National Quality Award. A conceptual and a philosophical context which requires management and human resources commitment to adopt a perpetual improvement philosophy, through succinct management of all processes, practices and systems throughout the organization to achieve effectiveness in the organizational performance and fulfilling or exceeding the community expectations.
Total Quality Management. A business improvement philosophy that comprehensively and continuously involves all of an organization's functions in improvement activities.
Definition: an approach for continuously improving the quality of goods and services delivered through the participation of all levels and functions of the organization.
Acronym for Total Quality Management. Customer satisfaction and continuous improvements are its main focus. TQM "assures maximum effectiveness and efficiency within an organization by putting in place processes and systems which will ensure that every aspect of its activity is aligned to satisfy customer needs and all other objectives without waste of effort and using the full potential of every person in the organization".
Total Quality Management. A theme that infuses quality throughout every activity in a company.
Total Quality Management. A comprehensive management process focusing on the continuous improvement of organizational activities to enhance the quality of the goods and services supplied.
total quality management. (n) The process of managing the entire organization such that it excels in all areas of production and service. The key is that quality extends throughout the organization, in everything that it does, and quality is defined by the customer.
Total quality management. A term coined to describe Japanese-style management approaches to quality improvement. Since then, total quality management (TQM) has taken on many meanings. Simply put, TQM is a management approach to long-term success through customer satisfaction. TQM is based on the participation of all members of an organization in improving processes, goods, services, and the culture in which they work. The methods for implementing this approach are found in teachings of such quality leaders as Philip B. Crosby, W. Edwards Deming, Armand V. Feigenbaum, Kaoru Ishikawa, J.M. Juran, and Genichi Taguchi.
Abbreviation for total quality management.