This occurs when a surfer cancels his or her membership with a sponsor via a credit card company. Chargebacks will result in cancellation of referral fees paid to the webmaster.
Issued by the credit card firm and identifies the transaction as being invalid, non-collectible, fraudulent, disputed or by other reason revoked or reversed.
A customer dispute over a specific charge to their payment card. The merchant is notified of the dispute, a must respond to the chargeback, offering proof of validity for the transaction.
A challenge to a transaction initiated by the issuer or cardholder that is returned to the acquirer for resolution.
The refusal of a client to pay for a charge made to his or her credit card. Section 8.4 of the IAH for further details.
A dispute procedure initiated by the issuer after receipt of the initial presentment from the acquirer. Used to correct erroneous presentments.
Also known as a "Debit Memo," a chargeback is a reversal of a sales transaction. So if you deposited a $50 transaction in your merchant bank account, a chargeback for that transaction means that the $50 has now been debited from your merchant account.
A chargeback is a reversal of a previous sales transaction and is a dispute process that is initiated by the card issuer.
A credit card transaction that is billed back to the merchant after the sale has been settled. Chargebacks are initiated by the card issuer on behalf of the cardholder. Typical cardholder disputes involve product delivery failure or product/service dissatisfaction. Cardholders are urged to try to obtain satisfaction from the merchant before disputing the bill with the credit card issuer.
A fee charged by a merchant services provider against a merchant account for transactions that are successfully challenged by a credit card holder. After a charge is disputed and adjudicated in the cardholder's favor, the transaction total and chargeback fee are deducted from the merchant account.
An amount that is charged by the acquiring bank and deducted from a merchant account for any transactions that are successfully disputed by a credit card holder as being unauthorized or fraudulent.
Product that is returned to vendor for a refund, also know as return
What happens when a surfer cancels a sale. Chargebacks will result in cancellation of referral fees paid to the webmaster. If you are the one that sells, you will have to give your customer his money back and, most times, you will pay a fine of about 10-15$ to the third party payment processor in case you use one, or a similar fee to the bank that you use in case you have your own merchant account.
This is a fee that is charged to a merchant account when the cardholder disputes a charge that is found.
A transaction that was identified by the issuer as being invalid, non-collectible, fraudulent, disputed or by other reason revoked or reversed
This is a fee that is charged by a merchant service provider against a merchant account, for credit card transactions that have to be removed from a merchants account
When a consumer contests a purchase that appears on his/her banking statement they charge it back to the merchant.
A procedure whereby an issuer reverses all or part of the amount of an interchanged transaction back to the acquirer in accordance with Visa and MasterCard regulations. A chargeback is initiated when a cardholder or a cardholder's bank disputes a charge against the cardholder's credit card account.
a credit card charge that has been rejected by the Credit Card Holder, typically in cases where the credit card was stolen and used fraudulently
a credit card transaction that has been billed back to the merchant after the sale has been completed
a credit card transaction that was reported by the credit card owner as fraude
a credit card version of a refund, except worse
a customer disputed sale that has passed through your merchant account
a disputed credit card charge
a disputed transaction between a merchant and a customer
a disputed transaction between a merchant and their customer, where the customer has requested Visa or MasterCard to forcibly reverse the charges for the transaction
a forced refund from a customer's credit card company
a forced refund to the customer via the merchants bank account
a multistage dispute procedure that begins when a cardholder questions a charge on his credit card account
a process whereby a credit card issuer reverses a transaction on the request of the card holder
a refund, it just takes time depending on your issuing bank
a refund that is forced by a cardholder's credit card company or bank
a request by the cardholder or the card-issuer to reverse a disputed purchase
a reversal of a card payment
a reversal of a disputed transaction provided to the cardholder by their card issuer
a reversal of a previous sales transaction resulting when a cardholder or card issuer disputes a charge posted to their account
a reversal of a sales transaction by the customer's credit card issuer
a reversal of a sale that was credited to your account, usually because of an error made by the cardholder's bank, a misunderstanding by the customer, or fraud
a reversal of charges, and usually occurs when someone makes a purchase with a stolen card number, or if the customer is not authorized to use the card
a transaction disputed within the payment system by the cardholder through the card issuer
a transaction for which the Merchant Service Provider is unable to pay you, or one where you may have initially have received payment but the transaction is subsequently rejected by the cardholder and debited back to you
a transaction returned by a customer's card-issuing bank due to dispute or non-acceptance of the transaction
a transaction that an
a transaction that has been disputed by the cardholder or the Issuing Bank
a transaction that you charged your customer which they've disputed with their issuing credit card company
A chargeback occurs when the bank that issued the debit or credit card to one of your customers reverses the transaction, even though it may previously have been cleared. This can happen months after the transaction took place, and for a number of reasons: Sometimes the shopper claims they never received the goods, that they were defective, or a stolen card number may have been used. Back to the top
Credit-card transaction that is debited from the merchant after the sale, often because of customer dissatisfaction or fraud issues.
A chargeback is when a customer calls their credit card company disputing a charge because the products/services were not received. If the merchant can not prove otherwise, then the charge is refunded to the customer at the merchant's expense.
A sale reversal that occurs when a customer contacts his or her card-issuing bank or credit card company to request a refund for a purchase that they or someone else made on their credit card.
The amount of the transaction which the cardholder disputes, which is then removed from the bank account of the business in order to reimburse the cardholder. In this report, this amount is equated with the amount incurred from an incident of fraud.
The act of taking back funds that have been paid to a merchant for a disputed or improper credit card transaction. Merchants are generally assessed a fee for each chargeback. An excessive amount of chargebacks may result in the loss of the merchant account.
A credit card transaction that is billed back to the merchant after a sale. Chargebacks are initiated by the credit card issuer on behalf of the credit card holder.
This is an unpaid card transaction returned to the acquiring bank by the issuing bank.
Any disputed credit or off-line debit card sale that is returned to the Acquirer for reimbursement to the Cardholder's account. (The return of a sale that has previously been charged to an Issuer and subsequently to its Cardholder.)
The deduction of a disputed sale previously credited to a department's account when the department fails to prove that the customer authorized the credit card transaction.
The term used where a card issuer can charge part or all of the value of a transaction back to the merchant via their acquirer.
A transaction returned from an issuing bank to a merchant and charged to his account
A disputed transaction from a consumer. Not to be confused with returns and credits, chargebacks occur when consumers indicate that a charge is false (fraudulent use of their credit card) or are dissatisfied with a product or service (primarily items that cannot be returned for a credit).
A payment dispute initiated by the cardholder with their credit card issuing bank. The amount of the disputed transaction is partially or completely reversed and immediately withdrawn from the merchant's bank account. The merchant can dispute the chargeback with proof of purchase, signature, proof of delivery, etc.
A credit card transaction that is billed back to the merchant who made the sale. This happens when a credit cardholder disputes a charge on their bill by claiming the product was never delivered or the cardholder was dissatisfied with it in some way. Cardholders are supposed to try to obtain satisfaction from the merchant before disputing the bill with the credit card issuer.
a transaction that is returned as a financial liability by the consumer bank to the merchant bank (and most often, to the merchant). Chargebacks can occur for a variety of reasons, including: Customer-disputed transactions Fraud Authorization issues Inaccurate or incomplete transaction information Processing errors
a credit card transaction that is challenged by a cardholder or merchant bank and sent back through interchange to the bank of account (cardholder or merchant) for resolution
Transactions returned by an issuer to the acquirer because it has been disputed by the cardholder and/or found to be improper by the issuer. Back to the top
Typically initiated by a cardholder, this is a reversal of the credit card transaction. These reversals are only completed after they have met the chargeback rules of the processing center. Chargeback occur for a variety of reasons, including fraud, customer disputes over products or orders, processing errors, etc.
The act of taking back funds that have been paid to a merchant for a disputed or improper credit card transaction. The issuer can initiate this procedure 30 days after the settlement.
Paper returned by card Issuer to the Acquirer after a presentment.
Declined sales transaction that results in an affiliate commission deduction.
A procedure whereby a Card Issuer can claim back a transaction amount (in part or in full). It occurs when a cardholder disputes a credit card transaction with his or her credit card issuer. The card issuer contacts the Acquirer and initiates a chargeback against the Merchant Account.
Charge back occurs when the credit card holder requests to debit the amount from Merchant account.This mainly occurs when the cardholder is not satisfied with the quality of product/service or on the occurrence of fraud.
A dispute process, initiated by the card issuer (usually in response to the cardholder due to non-shipment of goods, non-delivery of services, fraud, etc.) after receipt of the initial charge or presentment from the merchant via the acquirer.
A transaction returned through interchange by an issuer to an acquirer. A transaction may be returned because of it was non-compliant with the association rules and regulations or because it was disputed by a cardholder.
a reversal of a credit card transaction, typically initiated by the transaction card issuer at the cardholderâ€(tm)s request. Chargebacks can occur for any number of reasons, including: customer disputes, potential or actual fraud (on the part of merchants, sales associates and/or customers), processing errors and authorization issues. Chargebacks are governed by a complex set of rules and time limits that can be costly to merchants and their banks if disregarded.
The process of taking back, or debiting, the merchant's credit card funds after the funds have been paid to the merchant. This occurs when a customer disputes a credit card transaction. The merchant must respond to the charge back and provide proof that the product or service was provided to the customer.
If a cardholder disputes a transaction on his/her statement with their card issuer, that is valid. The amount of the transaction may be charged back to the retailer who took the payment.
Occasionally, a cardholder will dispute a transaction shown on his or her statement and take the matter up with the card issuer. If the cardholders complaint is valid and the acquirer has been unable to substantiate the transaction, the amount of the transaction may be charged back to the retailer. Processing irregularities and incomplete documentation can also result in a chargeback.
The reversal of a credit card transaction in which the merchant is required to pay back the cardholder after the original transactions.
A chargeback is the result of an action taken by a cardholder who disputes a credit card transaction through their credit card issuer. The card issuer initiates a chargeback against the merchant's account. The sale amount of the disputed transaction is immediately debited from the merchant's bank account. Merchants have 10 days in which to dispute the chargeback. This may be accomplished by providing the card issuing bank with a proof of purchase by the cardholder. This could be a signature or proof of delivery. A chargeback fee is generally assessed to the merchant account by the merchant bank for the handling of this process.
Chargeback occurs when the cardholder is not satisfied with the quality of product/service or on the occurrence of fraud. In this case, the credit card holder requests to debit the amount from Merchant's deposit account.
Method of documenting or disregarding card transactions contested by the cardholder.
The act of taking back funds that have been paid to a merchant for a disputed or improper credit card transaction. This procedure is initiated by the issuer after the acquirer has begun the clearing process.
A charge back occurs when a customer disputes a credit card sale. This can happen for many reasons. I.e. the customer is not satisfied with the merchandize, they did not receive what they ordered or if what they received was broke.
The return of a transaction from the cardholder's bank generated from a cardholder's dispute or resulting from the authorization process.
a Credit Card transaction that is billed back to the Merchant who made the sale. This happens when a credit Cardholder disputes a charge on their statement by claiming the product they purchased online was never delivered or they were dissatisfied with it.
A transaction that the Issuer institution returns to the merchant's financial institution (Acquirer) and which constitutes a financial obligation, usually due to a disputed transaction that said institution can return to the merchant.
A chargeback occurs when a card holder disputes a credit card transaction with his or her credit ca...
A transaction that is returned as a financial liability to a merchant bank by a card issuer, usually because of a disputed transaction. The merchant bank may then return or "charge back" the transaction to the merchant.
A chargeback is a type of return that occurs when an account holder claims they did not authorize a transaction, when the account holder and the customer are not the same person (i.e., identity theft), when the authorization was not properly obtained from your customer or when your customer does not recognize a transaction.
A payment dispute initiated by the cardholder with their credit card issuing bank. The amount of the disputed credit card transaction is immediately withdrawn from the merchant's bank account, and the merchant can dispute the chargeback with proof of purchase, signature, proof of delivery, etc. A chargeback fee is usually assessed to the merchant on top of the actual credit card transaction. Chargeback is usually generated when a cardholder disputes a transaction because of one of the following criteria: Non fulfillment of product or Service Un-authorized purchase Product/service expectations not met When a chargeback is generated, the issuing and acquiring banks must research the facts to determine which party is responsible for the credit card transaction.
A transaction returned by an issuer to an acquirer through interchange. There may be some reasons for chargeback: a transaction was non-observance of the association terms and regulations; a transaction was reversed by a cardholder.
A returned transaction resulting from the lack of adherence to the conditions of the Sales Agreement, Association regulations or these Operating Procedures and the resultant debiting of your merchant account.
Where a transaction is debited against a merchant account in cases of refunds and fraud. Chargebacks usually attract a fee that is debited against the merchant.
A charge back occurs when a customer disputes a credit card sale. There are many reasons for a charge back but the most common is the customer is not satisfied with the product or service.
A process provided by a credit card association that allows the credit card issuer to rebill a merchant through their bank due to an incorrect billing on a cardholder account.
A reversal against a sale that was credited to the merchant's account. Chargebacks are usually the result of an error made by the card holder's bank, a misunderstanding by the customer, or fraud. The merchant must provide proof that the goods and services in question were provided to the customer.
A dispute by the cardholder of a transaction which is returned to the Acquirer.
A transaction that is challenged by a cardholder or card issuing bank and is sent back through interchange to the merchant bank for resolution.
A chargeback occurs when a merchant is required to issue credit to a credit card holder's account. The merchant is billed by its acquiring bank, which has been billed initially by the card issuer. This may happen for a number of reasons, but most often a chargeback is triggered by a cardholder disputing a transaction, in-whole or in-part.