Definitions for "Automated Attendant"
Edit / An early name for what is now known as an Interactive Voice Response system or (IVR). See Also: IVR
A system that greets callers with a recorded message, and instructs them to enter various numbers from their phones to get information or to route calls to specific extensions.
A facility that answers all in-coming calls and presents callers with a menu of call routing options, accessed via the key pad on their phone.