Messages (general agency notes) allow you to create, update, view or delete a general note that is unrelated to a specific client or policy. By assigning them to someone else in the agency, a message pops up on their computer when they have a new message. In addition to messages you type, automatic documentation is made in the Notes section of the message when it has been reassigned, moved, or has the reminder date cleared.
Asynchronous requests, reports, or events that are consumed by JMS clients. A message has a header (to which additional fields can be added) and a body. The message header specifies standard fields and optional properties. The message body contains the data that is being transmitted.