Individual Service Coordination (ISC) is a service families may choose to use when they need help obtaining needed supports for their sons or daughters to live as independently as possible in the community. ISC is a distinct social service that enables people with mental retardation and their families to find, utilize and coordinate available resources and opportunities in their communities on the basis of individual need (The Arc, 1990). Other terms used to describe ISC activities include service coordination, service integration, and client-level service coordination and case management. www.thearc.org/faqs/caseqa.html
Assistance in accessing medical, social, educational, and other appropriate services and supports that will help an individual achieve a quality of life and community participation acceptable to the individual.
Activities carried out by a service coordinator/case maanger to assist and enable a child and his/her family to receive services.