A measure of the number of units produced, services provided, or people served by an agency or its programs. Example: the number of home health care visits provided to the elderly; the number of read improvements completed; the number of immunizations provided.
The tabulation, calculation, or recording of activity or effort that can be expressed in a quantitative or qualitative (when attempting to measure shifts or progress toward desired levels of quality) manner. Output measures are useful for tracking volumes or levels of work when tracking of quality or effectiveness is typically less important than tracking costs. Output measures are typically associated with Efficiency measures.