The entire business process that takes orders from customers and delivers the goods or services on the promised date. Some products, such as software, graphic art, music and written documents, can be immediately delivered electronically. Traditional goods and services have to be delivered physically, either by internal resources or a third party.
The processing of an order or request for information as a result of an advertising campaign.
All activities involved in the processing and servicing of mail, fax and telephone orders.
The production and despatch of personalised / non personalised letters / packs to be mailed on behalf of clients
Services that occur after an order has been placed, such as warehousing, packaging and distribution.
1. Process of supplying goods after an order has been received. 2. Process of reacting to a customer's request, covering everything that has to happen from the time the customer places an order until they are completely satisfied.
The filling of orders placed. Fulfilment may be done by the publisher in house, by the distributor or by a third-party offering the service. The neophyte publisher will usually fulfil the orders sent directly.
1. Process of supplying goods after an order has been received. 2. Process of reacting to a customerâ€(tm)s request, covering everything that needs to happen from the time the customer places the order to the point of complete product or service satisfaction.