total quality control. The action of controlling the quality standard in order to perfect the quality of products or services rendered and thus achieve customer satisfaction. TQC is sometimes also applied in conjunction with just-in-time production, where it adds to the quality control aspects already inherent in JIT.
total quality control. A concept of the quality operation of a business that includes policy deployment, quality control teams, cross-function quality groups, 5S techniques of good housekeeping, the seven tools of quality, and the Deming cycle of plan-do-check-act, to involve everyone in all areas of the business to meet customer needs.
Total quality control. A system that integrates quality development, maintenance and improvement of the parts of an organization. It helps a company economically manufacture its product and deliver its services.
Total Quality Control. The philosophy that everyone concerned with the production of a product, is responsible for quality - including managers and the workforce.
Total Quality Control - A term used to describe an approach in which an organization strives to achieve excellence in all aspects of its endeavours and activities. Frequent use of the term total quality control probably started with the book what is total quality control by Kaoru Ishikawa [1985] but the term originated with Armand Feigenbaum in his 1961 book by that name.
Total quality control. Management of the quality extended to the whole company in all the activities, and for all of the functions and people.
Total quality control. The process of creating and producing the total composite good and service characteristics by marketing, engineering, manufacturing, purchasing, etc., through which the good and service will meet the expectations of customers.
Abbreviation for total quality control.