total quality control. The action of controlling the quality standard in order to perfect the quality of products or services rendered and thus achieve customer satisfaction. TQC is sometimes also applied in conjunction with just-in-time production, where it adds to the quality control aspects already inherent in JIT.
total quality control. A concept of the quality operation of a business that includes policy deployment, quality control teams, cross-function quality groups, 5S techniques of good housekeeping, the seven tools of quality, and the Deming cycle of plan-do-check-act, to involve everyone in all areas of the business to meet customer needs.
Total quality control. A system that integrates quality development, maintenance and improvement of the parts of an organization. It helps a company economically manufacture its product and deliver its services.