A most important integrated performance indicator of an organization, organization's department, particular officer, reflecting the goals set before the organization, department, and officer for a specific period of time
A measure (quantitative or qualitative) that enables the overall delivery of a service to be assessed by both business and IT representatives. KPIs should be few in number and focus on the service's potential contribution to business success. To be effective in improving business performance, they must be linked to a strategic plan which details how the business intends to accomplish its vision and mission. The metrics selected must address all aspects of performance results, describe the targeted performance in measurable terms and be deployed to the organisational level that has the authority, resources and knowledge to take the neccessary action.
A statistical measure of how well an organization is doing. KPIs represent quantifiable goals or targets established in a business' strategic plan. PureShare ActiveMetrics allows business managers and individual staff to monitor KPIs that are relevant to them, in a customized view that makes sense for their individual context.
A measure which is of strategic importance to a company or department. For example, a supply chain flexibility metric is Supplier On-time Delivery Performance which indicates the percentage of orders that are fulfilled on or before the original requested date. Also see: Scorecard
A measure or metric that is included on a scorecard because its measurement drives performance achievement. Key performance indicators are typically attached to a critical success factor or other actions associated with a corporate goal or objective.