The detailed document or 'bible' which describes every item of the business system and work procedures. It is closely linked with pilot experience and training elements and should act as the franchisee's personal one-stop 'owner's guide' to running the business, incl. troubleshooting.
Typically consists of several volumes, which contain all the information regarding the operation of a particular franchise.
Contains all information regarding the operation a franchise in keeping with the company policies and procedures.
Usually consisting of several volumes, these contain all the information regarding the operation of a particular franchise.
Any and all information needed by the franchisee relating to the operations of the franchise.
Comprehensive guidelines advising a franchisee on how to operate the franchised business. It covers all aspects of the business, including general business procedures not necessarily peculiar to the franchised business. It may be separated into different manuals addressing such subjects as accounting, personnel, advertising, promotion and maintenance.
Generally consists of several volumes, it contains all pertinent information regarding the operation of a distinct franchise.
Comprehensive document(s) containing all of the information necessary for the franchisee to be able to operate the business.
Provided by the franchisor to the franchisee, contains all training, reference and business specifications required to operate the franchise business.