Contracting with an outside company/vendor to handle some or all of your company's inbound and/or outbound telephone calls or contacts. j k y z Misc
Using a service outside of the company, instead of working within the company to perform the work. Typically this would include a service bureau and/or lettershop.
A long-term, results-oriented relationship with an external service provider for activities traditionally performed within the company. Outsourcing usually applies to a complete business process. It implies a degree of managerial control and risk on the part of the provider.
Work done for a company by people other than the company's full-time employees.
Sending work to another organization instead of processing the work in-house. Often payroll is outsourced to a company that specializes in payroll processing. To Top
The practice of using subcontractors rather than paid employees.
Is the practice of buying from a foreign or non-union supplier an intermediate component.
The contracting out of work that was previously done within an organisation to an external provider.... more on: Outsourcing
The act of contracting out certain parts of a company's operations to specialist providers.
Subcontracting various processes and services to outside vendors.
Hiring an outside firm or individual to perform the task instead of using in-house staff; to subcontract a task or responsibility to a third party.
Subcontracting of activities.
If it's cheaper to have someone else do it and still take credit for the "big picture," delegate and happily pay for that delegation.
The use of third party service providers. Outsourcing of discrete games development needs such as low-level art and animation is now commonplace.
to transfer work from employees to non-employees or contract employees. Those who perform work on a contractual basis may or may not receive benefits and may or may not be deemed to be employees. definition of out sourcing defined definition of outsourcing defined definition of contract employee defined definition of out-sourcing defined
Individual company functions are assigned to external service providers who undertake these tasks on behalf of the company. The main reasons for this are the desire to cut costs, utilize the expertise of the outsourcing partner, disentangle processes and prevent the obsolescence of inventories. Outsourcing is particularly ideal for tasks that do not count among the core skills of a company, such as the IT department, the canteen, etc. Link Box Print
As relates to electronic commerce, hiring a professional e-commerce provider to manage the day-to-day operation of an enterprise's B2B needs and Internet presence. The business can benefit from the resources and experience of the service provider without having to invest in people, hardware and software.
Contracting with third parties to perform activities, duties, or functions.
To send out (work, for example) to an outside provider or manufacturer in order to cut costs. Plating has been an outsourced 'service' for some years for many companies now because of the risks and the environmental aspects, rules and regulations. The emphasis is on the movement of work or product originally performed by the customer to an outside company to reduce costs. Many tend to use some terms interchangeably. ISO 9001:1994 used supplier and subcontractor to designate Tier 1 and Tier 2 suppliers without regard to the definitions. TS may do likewise, so you should ask your registrar how they define it. For discussion, also see: Outsource - Outsourcing - Subcontracting - Definition - TS 16949 and ISO 9001
Long term relationship between a company and an external service provider, for purposes of executing activities previously executed by the company itself, It generally applies to the complete business process.
A company chooses a consultant or application service provider to manage components of its internal IT structure, staff, processes and applications. This allows the organisation to concentrate on its business goals, without having to worry about IT issues.
international sourcing, the allocation of particular (usually labor- intensive) operations in a transnational corporation's internally integrated vertical production system to its own overseas affiliates; (Dicken, Global Shift, p.188) as different from international subcontracting which implies a relationship between independent firms.
To order an external company ("supplier", "vendor" or "outsourcer") to take over certain tasks from the own organisation into a supplier-client relationship
A strategy whereby an organization contracts the provision of its requirements for services such as telecommunications, data networking, or information technology to another, separate organization. In outsourcing, the outside organization normally provides the network, equipment, and management necessary to support these services. This contrasts with facilities management where only the management and maintenance of existing facilities are normally involved.
a formal agreement with a third party to perform an IS function for an organization.
Hiring contract employees to perform support services rather than using the mortgage company's own employees.
Paying an outside contractor to provide certain services which they may specialize in, such as software development.
Used not just for call centres, it describes the transfer of parts of businesses into external companies.
occurs when management invites external contractors to undertake work that was previously done by in-house staff.
The ongoing use of an external third party instead of an internal resource which may include production of a single operation, a product or an entire line, shipping and order fulfillment, product design, network infrastructure support or many other functions. Outsourced functions are normally outside an organization's core competencies and are done to reduce cost, reduce lead time, improve quality or achieve some other stated goal.
Moving an internal process or process step to an independent external source.
Using employees / independents from a company other than your own
Contracting with an outside company to handle some or all contacts with customers.
Contracting some or all of a function, such as a call centre, to a third party outside of the organisation.
Contracting with external service companies to perform specific functions, such as customized communications processes and distribution, fulfillment, digital or traditional printing or telemarketing.
Business of biopharmaceuticals glossary
Assigning responsibility for all or a portion of the activity and tasks involved in developing and/or running and maintaining a system to a vendor outside of the organization.
a highly collaborative blend of client and firm strengths
The act of physically sending out a product to a contract supplier for assembly, packaging or manufacturing. ( Find out more)
The use of an external company to provide call centre/customer contact centre services. The external company may provide just staff, or staff, equipment and premises.
delegating specific work to a third party for a specified length of time, at specified cost, and at a specified level of service
Contracting-out some or all of your internal ICT infrastructure, staff or applications.
Outsourcing is an arrangement in which one company provides services for another company that could also be or usually have been provided in-house.
Outsourcing involves an organization passing the provision of a service or the execution of a task previously undertaken in-house to a third party to perform on its behalf.
Awarding a contract to a private, public or voluntary sector organisation to supply a service previously run by a public sector body such as a hospital or council.
The process whereby one firm (the contracting firm) enters into a fixed length contract with another (the contractor) where the contractor agrees to operate and maintain the contracting firm's information systems. The Contractor firm agrees to buy all or a specified part of the contracting firms Information Systems equipment and supplies, and to hire as their own employees all or a specified part of the contracting firm's Information Systems employees.
contracting an external body to perform a function of, or for the organisation, such as developing and delivering training courses.
Derived from the English words „outside“, „resources“ and „using“. Thus describing the use of external sources (or service providers) in order to perform a certain task or to produce a certain product or service.
The practice of contracting with another entity to perform services that might otherwise be conducted in-house.
Outsourcing is when an organisation contracts with another company (a third party) for the provision of services that the organisation might otherwise have employed its own staff to perform.
A general practice referring to a company providing services to another company instead of doing it in-house.
farming out one or more company operations to specialists
Purchasing service from an outside vendor rather than using internal resources.
If you do not want to be in the call center business - great we do, Call Available Communications. The trained people and technology are in place waiting to serve you.
The transfer of an aspect of a firm's business to a third party who will carry the risk exposure for a fee.
The transfer of components or large segments of an organisation's internal IT infrastructure, processes, applications to an external resource such as a Application Service Provider (ASP)
Hiring an outside source, usually a consultant or application service provider, to transfer components or large segments of an organization's internal IT structure, staff, processes and applications for access via a virtual private network or an Internet-based browser.
is the transfer (or delegation) to an external service provider the operation and day-to-day management of a business process. The customer receives a service that performs a distinct business function that fits into the customer's overall business operations. Sometimes the process is one that historically has been performed by a vertically integrated enterprise, such as data processing. More recently, outsourcing defines the services sector for those services that were not part of the vertically integrated enterprise, such as telecommunications, Website hosting, transportation services, logistics and professional services of regulated professionals.
Purchasing standard operational services from another business. Outsourced services typically include accounting, payroll, IT, advertising, etc.
To farm out activities which are not part of the core business activity to an outside provider or manufacturer To split off one or more functions (such as EDP, maintenance, packaging, transport, warehousing) transferring them from a previously integrated company to another legal entity (company with different ownership). Logistics: variable use of logistics resources, i.e. untying of rigid resources (relates to company's own vehicle fleet and warehouses as well as to fixed, long-term contract relationships with third-parties) and farming out a great range of services to authorized and efficient logistics providers. Aim: Utilization of rationalization potential by concentrating on the core business
Manufacturing services purchased from another company. Outsourcing is common in many industries for services such as heat treating, plating, painting, and assembly. Manufacturing software must be able to track costs of purchased services, quantities of products shipped to subcontractors, and material receipts from vendors. Virtual manufacturers outsource most of their operations.
The concept of taking internal company functions and paying an outside firm to handle them. Outsourcing is done to save money, improve quality, or free company resources for other activities. Outsourcing was first done in the data-processing industry and has spread to areas, including telemessaging and call centers. Outsourcing is the wave of the future.
A situation in which a firm's functions are performed or provided by a person or group from outside the company.
The practice of having goods or services provided by a person or persons outside the business or organisation.
The transfer of data processing functions to an independent third party.
The transfer of business functions to an independent (internal and/or external) third party supplier.
Having a component or service performed or supplied by an individual or business outside your own.
contracting-out, buying in facilities or work (as opposed to using in-house resources).
The act of contracting one or more suppliers external to a business to undertake a specific task/s.
The sub-contracting to external companies of tasks considered to be outside an organisation's core competence. Logistics outsourcing is one of the most popular forms
An arrangement where a service provider offers services for another company that may have been provided in-house. In contrast to outsourcing, application hosting addresses outsourcing of pre-built solutions.
Purchasing a logistics service from an outside firm, as opposed to performing it in-house.
Hiring computer professionals from outside a company. Certain skills, though necessary, may not justify a full-time employee, with an office, benefits, sick days,etc. Web services certainly fall into this category, so many companies "outsource" this to a company that may not even be in the same state. A manager can email changes or updates to their webmaster, who makes the changes remotely or does routine maintenance, and faxes them a bill for the hourly charges. Apptech does this for a number of clients, from California to Florida to Japan.
Outsourcing is the management and/or day-to-day execution of a business function by a third party service provider. Outsourcing can be provided on or off premises, in the same country or in a separate country.
Contracting out some or all of an organization's IT or communications operations. Often believed (erroneously, according to recent research) to lead to cost savings.
This term describes an arrangement in which one company provides services for another company that could also be or historically have been provided in house. Onshore outsourcing, also called domestic outsourcing, refers to a company obtaining services from someone outside a company but within the same country. Offshore outsourcing, or offshoring, describes the practice of obtaining services from people or companies outside the country. Nearshore outsourcing, a form of offshoring, is the term used to refer to the practice of getting work done or services performed by people in neighboring countries (e.g. Canada, Mexico) rather than in your own country.
Purchasing an item or a service from an outside vendor to replace performance of the task within an organizationâ€(tm)s internal operations.
An arrangement where one company provides services to another company that would otherwise have been implemented in-house
The external purchase of products and/or services from other firms in the supply chain. Strategic alternative to vertical integration.
Where a business chooses to contract out a specific task or function from their organisation to someone else for a fee (e.g., payroll, computer operations) rather than undertaking the task themselves. This can be particularly beneficial for small businesses that do not have the capital resources or the skills/knowledge base required to achieve the task themselves.
The transfer of components or large segments of an organization's internal IT infrastructure, staff, processes or applications to an external resource such as an Application Service Provider.
A contractual agreement between an employer and an external third party provider whereby the employer transfers responsibility and management for certain HR, benefit or training related functions or services to the external provider.
Basic outsourcing is where the client company has an entire department staffed by the employees of a staffing company, from top to bottom. Can be done on or off the client company premises. See also "Vendor on Premises."
The practice of purchasing goods or services from specialty supplier [D04169] CSM The practice of subcontract ing manufacturing work to outside and especially foreign or nonunion companies. Editor's Note: Can also apply to the contracting out of services, rather than using in-house resources. [D03118] Webster
Performance of a production activity that was previously done inside a firm or plant outside that firm or plant. Manufacture of inputs to a production process, or a part of a process, in another location, especially in another country. Another term for fragmentation.
A purchasing strategy by which non-core business activities are transferred to external suppliers.
Work performed in the value added chain of a company by people other than the company's full-time employees.
Sending a product to a contract supplier, packager or assembler for their services.
The transfer of a function previously performed in-house to an outside provider.
Contracting out a company's functions to outsiders. It could include everything from running a phone system to customer relations. Senior management typically likes outsourcing because it provides a level of certainty and accountability. Middle management generally dislikes it because it means, at the least, that they give up power and, at the worst, they get fired. Wired companies, conceivably, could outsource nearly everything.
Contracting of services to a third party so that customer requests are received and resolved by Help Desk professionals who are employees of the third party company. Performance Matrix A method of quantifying individual Help Desk professional and Help Desk Team performance.
A contractual relationship with an outside vendor that is usually characterized by the transfer of assets, such as facilities, staff or hardware. It can include facilities management (for data centers or networks), application development and maintenance functions, end-user computing or business process services.
The process by which functions performed by the organization are contracted out for operation, on the organization s behalf, by third parties.
the process of subcontracting a process, such as product design or manufacturing, to a third-party company. Outsourcing to EMS providers has traditionally appealed to makers of computers, telecommunications hardware and other electronic items. However, outsourcing also is becoming a cost-effective option for manufacturers of fiber optic components and medical devices. Many companies outsource older, more stable product lines so they can focus operations on newer, more technically complex products with higher profit margins. Also see "contract manufacturing" and "electronics manufacturing services."
Delegating non-core jobs from internal production within a business or government to a contractor specializing in that operation. A related term, offshoring, means transferring work to another country and paying an outside firm based overseas to handle internal office functions. Offshoring was first done in the data-processing industry and has spread to other areas, including telemessaging, radiology and call centers.
Describes the situation where a services company owns and manages the IT facilities required by an organisation, either on or off site.
Contracting out all or part of an organization's support around service desk, networking, break fix, telecom, desktop support, security and solutions to help achieve success in business.
When someone from outside an organisation is hired to perform a task for an agreed fee, in a set period of time.(see also: Contracting Out)
Contracting with an outside party to provide products or services instead of handling the responsibilities within the organization.
Outsourcing is the process of subcontracting operations and support to an organization outside the company to replace performance of the task with an organization's internal operations.
The practice of subcontracting.
Employing an external, specialised company to handle part of your business.
The concept of taking company functions previously done by employees and paying an outside firm to handle them.
A contractual relationship with an external provider characterised by the transfer of assets (both physical and human), to include facilities management, network management, network management, PC services, and/or application development/maintenance.
The practice of purchasing a significant percentage of intermediate components from outside suppliers.
Outsourcing is the process of contracting an external firm to provide services that your company would ordinarily undertake in-house.
The process by which a healthcare organization contracts with a medical transcription company to integrate one of its biggest headaches, included but not limited to staff integration, benefits, equipment, technology, updates and maintenance.
Using an outside service rather than performing the work in-house.
When a domestic company uses foreign suppliers for components or finished products. Français: Approvisionnement extérieur Español: Contratación de terceros
Use of an outside business services vendor (and its supervised personnel), either on the customer's premises or off-site at the vendor's location, to perform a function or run a department that was previously staffed and supervised by the customer directly.
Subcontracting business functions or processes such as logistics and transportation services to an outside firm, instead of doing them in-house.
A practice used by different companies to reduce costs by transferring portions of work to outside suppliers rather than completing it internally.
The process of having suppliers provide goods and services that were previously provided internally. Outsourcing involves substitution—the replacement of internal capacity and production by that of the supplier. See: subcontracting.
Often in the design industry, it is necessary to outsource work to other artists or designers. This may be in the form of contracting illustrators and photographers, or other graphic designers if workload becomes excessive. Logo Revolution does on occasion outsource work when our design studio is exceptionally busy. The designers and illustrators that we contract are professional freelancers with many years experience, who we have previously used many times and trust.
Purchasing standard operational services from another business. Outsourced services typically including accounting, payroll, IT, advertising, and more.
Going outside a firm to buy services or materials, sometimes from nonunion suppliers.
Outsourcing entered the business lexicon in the 1980s and often refers to the delegation of non-core operations from internal production to an external entity specialising in the management of that operation. The decision to outsource is often made in the interest of lowering firm costs, redirecting or conserving energy directed at the competencies of a particular business, or to make more efficient use of worldwide labour, capital, technology and resources. Though often used interchangeably, outsourcing differs from offshoring in that outsourcing is relative to the restructuring of the firm while offshoring is relative to the nation(see below), though the two are not mutually exclusive, especially under conditions of globalization.